UOB x Synpulse: Award-Winning Risk Supervision Ecosystem
Services
Enterprise UX
Product Strategy
Client
UOB x Synpulse: Award-Winning Risk Supervision Ecosystem
My Role
Lead Product Designer
Year
2024
Core Competencies
RegTech Strategy
Risk Management Frameworks
Executive Dashboard Design
Data Visualization
Strategic Facilitation
Key Objective
To engineer a proactive risk-management framework recognized by Regulation Asia for excellence in reporting. By implementing a modular, highly customizable design system, I aimed to streamline the data-to-decision pipeline, allowing global banks to adapt the platform to their unique risk frameworks without sacrificing user experienc
The delivery
Strategic UX Audit & Revamp
Integrated Brand & Style Guide
Content & Go-To-Market Strategy
THE IMPACT
🚀 Institutional Scaling
🚀 Rapid Adoption
🚀 Proven Reliability
Challenge
How might we turn dense risk data into a cohesive CXO dashboard for real-time threat mitigation?
Design Process
Architecting a proactive, data-driven RegTech solution for global banking risk management.
Stakeholder Alignment & Discovery
Strategic Workshops: Facilitated target audience mapping (demographics, psychographics, and pain points) to establish core user personas and journeys.
Feature Synthesis: Co-created feature matrices by mapping user needs directly to operational business goals and functional requirements.
Information Architecture & Design Systems
Navigation Architecture: Implemented global navigation, contextual breadcrumbs, and standardized tab patterns to minimize cognitive load across complex site hierarchies.
Search & Data Filtering: Built global auto-complete search and contextual filter layers that dynamically update data charts and trends in real time.
Data Visualization & Tables: Designed categorical multi-column filtering, column sorting, and discoverable inline card controls to make large enterprise datasets instantly scannable.
High-Impact UI & CXO-View Execution
Fuss-Free & Cohesive CXO View: Delivered a streamlined executive perspective of the financial institution’s risk status, enabling decision-makers to act promptly on critical indicators.
Customizable Risk Framework: Engineered modular UI components that allow organizations to tailor dashboards to their specific internal risk management models.
Operational Handoff & Scalability
Modular Handoff & Governance: Standardized reusable component tokens and design guidelines to accelerate front-end development and simplify future feature expansion.
Solution
Impact
Award-Winning Market Recognition:
Delivered the core UI/UX for a solution recognized by Regulation Asia for excellence in Risk, Data, and Reporting (2023).
Decision Velocity:
Streamlined the "Time-to-Insight" for CXOs by consolidating complex regulatory data into succinct, actionable visualizations.
Institutional Scalability:
Built a flexible, modular design architecture that allows rapid customization for various banking risk frameworks, significantly reducing implementation timelines for new clients.
